https://shop.queenelisabethcompetition.be/ MijnWebwinkel RSS 2.0 Feed v1.0 https://shop.queenelisabethcompetition.be/ https://shop.queenelisabethcompetition.be/ Welcome to the webshop of the Queen Elisabeth Competition !In this shop, you can find all the CD box sets of the Competition, the programme books and an ecological coton tote bag with our logo. HIGHLIGHTS https://shop.queenelisabethcompetition.be/c-5596212/cds/ https://shop.queenelisabethcompetition.be/c-5596212/cds/ Since 1996, the Queen Elisabeth Competition issues a CD box set with the most beautiful moments of each Competition session, selected from the performances of the laureates from the different competition rounds. CDs https://shop.queenelisabethcompetition.be/c-5596213/special-editions/ https://shop.queenelisabethcompetition.be/c-5596213/special-editions/ The Queen Elisabeth Competition not only edits the highlights of each Competition session. Discover below our special editions of historic and recent Competition recordings. Special editions https://shop.queenelisabethcompetition.be/c-5596215/programme-books/ https://shop.queenelisabethcompetition.be/c-5596215/programme-books/ Order your programme for the 2025 Piano Competition in advance! As soon as the ordered programme book is published, we will send it to you by post mail. https://shop.queenelisabethcompetition.be/c-5596217/cotton-tote-bag/ https://shop.queenelisabethcompetition.be/c-5596217/cotton-tote-bag/ By buying this sturdy tote bag made of ecological cotton, you support the artistic project of Queen Elisabeth Competition in favor of young artists. https://shop.queenelisabethcompetition.be/c-5596196/sales-conditions/ https://shop.queenelisabethcompetition.be/c-5596196/sales-conditions/ Sales Conditions 1. Applicability Unless otherwise agreed upon in writing, the present sales conditions apply to all the sales offers and announcements made by Off The Records sprl [on behalf of the Queen Elisabeth International Music Competition of Belgium] on the Websites shop.queenelisabethcompetition.be, shop.concoursreineelisabeth.be, shop.koninginelisabethwedstrijd.be (hereinafter referred to as “Website”). The “seller” is Off The Records sprl, with registered and business offices at Rue d’Albanie, 69 at 1060 Brussels (Belgium). The “buyer” is an individual who purchases the goods sold by Off The Records sprl. These sales conditions only apply to the sales on the Website and do not apply for the sales in the traditional distribution channels. It is also expressly agreed that Off The Records sprl accepts no condition whatsoever printed on the buyer’s documents. 2. Offers Our offers and prices are valid during the day of consultation of the relevant Web page, or during the period indicated in the catalogue or the publicity in question. The seller does not accept an order made by a buyer until written confirmation thereof by the seller and complete payment. Our offers are made without any engagement prior to our written confirmation. 3. Product prices The prices indicated on the Website are to be understood as goods delivered in our offices, VAT and all other taxes included. The shipping and handling charges are to be paid for by the buyer; these charges vary according to the order, the destination of the goods and the total amount of the order, and are detailed on the Website for every product available, which will be confirmed to the buyer before the payment process. Depending on the countries, additional custom fees can be charged to the buyer. 4. Transfer of property and risk The propriety of the goods is not transferred to the buyer until full payment of the price and the forwarding charges. The transfer of the risks takes place at the moment of the delivery of the goods. 5. Payment conditions and modalities The buyer can pay his order either by debit card or credit card, using the secured payment system provided by “Mollie” (for more information, please see the www.mollie.com website) or by national or international bank transfer. 6. Delivery, delivery time and cancellation of the order The buyer shall specify the delivery address in his order. Orders will be sent by normal post. The seller will do his utmost to make sure that the goods are delivered quickly. The seller will inform the buyer of any delay which is NOT under its control. If this delay exceeds 20 (twenty) working days from the receipt of the payment by the buyer and the order confirmation sent by the seller, or 20 working days from the date of shipping clearly mentioned on the order confirmation, the buyer can renounce to the sale, without any indemnity being due by any party, on the condition that the buyer informs the seller by e-mail within three days after the notification of this delay by the seller. The buyer will then be reimbursed by credit transfer for the entire amount of his order, including forwarding charges, within seven working days. 7. Risks and complaints The goods are transported to the delivery address indicated by the buyer at the risk of the seller. The seller shall be informed of any complaint relating to the delivered goods within 5 days after the date of reception of the goods. The complaint should be sent by registered mail to Off The Records sprl at Rue d’Albanie, 69 at 1060 Brussels (Belgium), or by email to the following address: shop[at]queenelisabethcompetition.be and must be accompanied by the delivery note. Without any complaint after this 5 day period, the goods shall be considered conform by the buyer and no complaint will be considered any more. 8. Renunciation right and conditions relating to the return of the goods The consumer has the right to notify to the seller that he renounces to the sale, without penalty and without motivation, within 14 working days from the day after the delivery date of the product or the conclusion of the services agreement. This notification has to be made by registered mail. The buyer has then to return the goods at his own risks and costs (transport costs and insurance) to the office of Off The Records sprl at Rue d’Albanie, 69 at 1060 Brussels (Belgium) by registered postal mail or by a transport company of his choice. The returned goods cannot be deposited in any sales points. The buyer does not have the right to renounce to the purchase if the goods are not returned in their original condition of delivery, packed and sealed (shrinkwrapped). The goods have to be accompanied by the delivery note. The seller has the right to verify the condition of the returned goods within 2 weeks of their reception. If the goods are packed, sealed and not damaged, the seller will reimburse the paid sum, except for the forwarding charges, within 30 days. On the other hand, if the goods are unpacked, unsealed or damaged, the buyer does not have a right of renunciation and has to bare all costs of re-packing and re-expedition of the goods to the address indicated by the buyer on the order form. After the 14 days period, the goods will be considered unconditionally accepted. A complaint can in any case not justify a delay in or suspension of payment. In case the seller formally recognised a complaint to be justified, his obligation is merely limited to the replacement of the defective part of the goods. 9. Guarantee This guarantee is only valid from the date of reception of the goods and the full payment of the price. The seller is not responsible for the non-adequacy of the delivered goods for the purposes intended by the buyer. The products benefit from a guarantee limited to 6 months, from the delivery date, against all conformity defects existing at the delivery of the product. Interventions falling under this guarantee do not extend the duration hereof. The seller’s obligations under this guarantee are limited to the following: If a defect appears and a valid complaint is received by the seller within the guarantee period, the seller, at its own discretion, will (1) replace the product by a new product, or (2) reimburse the sales price of the product, this reimbursement being moderated taking into account the use that the buyer has already made of the product since its delivery. When a reimbursement is made, the reimbursed product becomes the property of the seller and shall be returned to him at first demand. This guarantee does not apply to: (a) any damage (directly or indirectly) caused by accident, negligence, error of manipulation, improper use or maintenance or the use of equipment which is not in conformity with the technical specifications of the seller or the producer, storage without protection, prolonged storage or related to products which have not been supplied by the seller; (b) any damage caused by any intervention of a person other than the seller ; (c) any damage (directly or indirectly) caused by any modification or mechanic, electronic or other modification made on the product. 10. Liability The seller’s liability may only be incurred in case of serious or intentional fault. The liability of the seller is in any case limited to the value of the order. 11. “Force Majeure” The seller is not responsible for the non-execution, execution with delay or the incomplete execution of its obligations for reasons of circumstances outside both parties control. If such circumstances persist during more than three months, one of the parties is allowed to accept the non-executability of the contract by means of a registered letter, without any indemnification obligation. 12. Governing Law and Choice of Forum These sales conditions shall be governed by and construed in accordance with the laws of Belgium, without giving effect to any principles of conflicts of law. The buyer agrees that any action at law or in equity arising out of or relating to your use of this Website or these sales conditions shall be filed only before the Courts of Brussels (Belgium) and hereby consents and submits to the personal jurisdiction of such court for the purposes of litigating any such action. 13. Miscellaneous terms If any provision of these sales conditions shall become or be declared unlawful, void, or for any reason unenforceable, such provision shall be deemed severable from these Terms & Conditions and shall not affect the validity and enforceability of any remaining provisions. These Terms & Conditions are the entire agreement between the buyer and the seller relating to the subject matter herein. Off The Records sprl is a company incorporated in Belgium, with registered and business office at Rue d’Albanie, 69 at 1060 Brussels (Belgium), Tel. +32 497 39 33 39. Off The Records sprl is registered in the company register under number 0881690903 with VAT number BE 0881 690 903. If you have any questions or concerns, please contact us by email to the following address: shop[at]queenelisabethcompetition.be. https://shop.queenelisabethcompetition.be/c-5596198/personal-data/ https://shop.queenelisabethcompetition.be/c-5596198/personal-data/ Personal data Your privacy matters to us. This site is published by Queen Elisabeth International Music Competition of Belgium whose registered office is located at rue aux Laines 20, 1000 Brussels. The purpose of this section is to inform you as to how we, in the capacity of Controller, comply with the General Data Protection Regulation, better known by the acronym “GDPR”. More specifically, this section describes how we manage your personal data and ensure their protection within the framework of European Regulation 2016/679 of 27 April 2016 on the protection of personal data and their free movement, as well as relevant national laws and regulations.If you have any questions or want to know exactly what data we keep about you, please contact us (see contact details at the bottom of the page). Date of last update: April 16, 2021 1. What type of data do we collect? It includes the following:∙ your IP address ∙ the date and time of your access to our site ∙ the language you chose to browse the site ∙ your identification details (first name, last name, title, e-mail address, choice of language, post address) if you buy a product from this site. Through our site, cookies from the American company Google are placed, as part of the “Analytics” service. We use this service to keep track of and receive reports on how visitors use the site. This provider may be obliged to provide access to this data on the basis of applicable laws and regulations. We have not allowed Google to use the obtained analytics information for other Google services. MijnWebwinkel uses cookies to collect technical information regarding your use of the software, no personal data is collected and / or stored. 2. Which data are shared with third parties? Webwinkelsoftware: MijnWebwinkel Our webshop has been developed with software from the Dutch platform MijnWebwinkel. Personal data that you make available to us for the benefit of our services will be shared with this party. MijnWebwinkel has access to your data to provide us (technical) support, they will never use your data for any other purpose. MijnWebwinkel is obliged to take appropriate security measures based on the agreement we have concluded with them.For more information : www.mijnwebwinkel.be Payment processor: Mollie We use the Mollie platform to process payments in our webshop. Mollie processes your name, address and residence details and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organisational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and to share (anonymised) data with third parties. All the above mentioned safeguards with regard to the protection of your personal data also apply to the parts of Mollie’s services for which they engage third parties. Mollie does not store your data for longer than permitted by the legal terms.For more information : www.mollie.com Administration and accounting: FactuurSturen For our administration and accounting we use the services of FactuurSturen. We share your name, address and residence details and details regarding your order. This data is used for the administration of sales invoices. Your personal data will be sent and stored in a secured manner. FactuurSturen is bound by confidentiality and will treat your data confidentially. FactuurSturen does not use your personal data for purposes other than those described above. 3. For what purpose do we collect your data? We collect your data mainly to:∙ allow you to access the site and use its services ∙ improve the services provided by the site ∙ facilitate communication between you and us. This means that the purpose of the data processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information to contact you at a later time - other than at your request - we will ask your explicit approval for this. Your data will not be shared with third parties, other than to meet accounting and other administrative obligations. These third parties are all bound by confidentiality on the basis of the agreement between them and us or an oath or legal obligation. 4. How long do we keep your data? We retain your data as long as necessary for the fulfilment of the objectives pursued and/or according to the legal constraints. Once these objectives are achieved and/or the legal constraints no longer applicable, we delete them by anonymisation. 5. What are your rights and how can you exercise them? For visitors who do not apply for one of the competitions organised by the Publisher: you may request to check, access, rectify, delete, transfer and oppose the use of your data, as well as request the limitation thereof at any time. To do this, send us an email to the following address: shop[a]queenelisabethcompetition.be. We will then make every effort to do what is necessary as soon as possible. 6. Do we transmit your data outside the European Union? Your personal data are hosted in a European Union country, and are not transmitted outside the European Union. 7. What is our policy regarding data concerning minors? Our site is not intended for children under 18 years of age. If you learn that your minor child has provided us with their personal data without your consent, contact us at the following address: shop[a]queenelisabethcompetition.be. 8. What happens when there is a policy change? If we are required to change this policy, we will notify you using the most appropriate means, including email, our website or other means of communication. 9. What to do in case of dispute? In the event of a dispute between us, we give preference to dialogue and openness for finding an amicable solution. If no amicable agreement is reached, the Belgian law is applicable and the French-speaking courts of Brussels shall have exclusive jurisdiction. Contact details Olivier Vannieu (Off The Records, on behalf of the Queen Elisabeth Competition) Rue d’Albanie 1060 Brussels (Belgium)shop[a]queenelisabethcompetition.be +32 (0)497 39 33 39 https://shop.queenelisabethcompetition.be/c-5596199/terms-of-use/ https://shop.queenelisabethcompetition.be/c-5596199/terms-of-use/ Terms of use 1. This site (hereinafter the “Website”) is published by Queen Elisabeth International Music Competition of Belgium (hereinafter the “Publisher”) whose registered office is located at rue aux Laines 20, 1000 Bruxelles. The Publisher makes use of the platform www.mijnwebwinkel.be. 2. By visiting the Website, the user unconditionally accepts these terms of use and the personal data protection policy. If any of the clauses are invalid, illegal or unenforceable, this in no way affects the validity, legality and enforceability of the other clauses. 3. The Publisher reserves the right to unilaterally modify these terms of use at any time. Also, we advise you to refer to them regularly. 4. This site is intended to provide general information about the Publisher. The Publisher shall endeavour, in good faith, to provide updated and accurate information. The Publisher however offers no guarantee as to the completeness, accuracy and/or suitability of such information. 5. The Publisher may adapt, modify, correct or delete all or part of the content of the Website, at any time and without any notification or prior notice. If you notice an error on the Website, we request you to inform us as soon as possible. 6. The information published on the Website has no contractual or binding value for the Publisher. 7. The Publisher shall not be liable for any direct or indirect damage resulting from the use of the Website. The Website is used under the sole responsibility of the user. 8. The use of the Website does not confer on the user any intellectual property rights over the content, which remains the exclusive property of the Publisher. Thus all texts, photos, videos, data, posters or logos, trademarks or other elements reproduced on the Website are reserved and protected by trademark laws and/or copyright and/or any other provision in force which would be applicable to intellectual property. 9. The Publisher authorises the establishment of a link between the user’s site and the pages of the Website. The Publisher reserves the right to oppose the establishment of such a link if it is likely to undermine the reputation or image of the Publisher or otherwise cause it harm. Any other type of link requires the prior written authorisation of the Publisher. 10. The Website posts or may post links to third party sites. The Publisher assumes no liability for the content of these sites, or the content of any site linked to the sites in question. 11. In the context of the use of the Site, the Publisher undertakes to comply with the regulations in force and in particular the Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of such data (commonly known as GDPR) as well as any other national, European or international regulation applicable to the processing of personal data. 12. In accordance with the GDPR, the Publisher strengthens your rights concerning personal data protection. These safeguards are part of our on-going commitment to being transparent about how your data is processed and protected. 13. To find out more about the principles relating to personal data protection, we request you to refer to our page about Personal Data. 14. This text is subject to Belgian law. Any dispute will be resolved primarily through mediation. In case the mediation fails, the French-speaking courts of Brussels shall have exclusive jurisdiction.